• For any questions you may have on making a new investment, one of our savings or investment plans or an existing holding our team is on hand to answer them. If you have any feedback on our service or need to make a complaint, please see the complaints page for details on how to contact us. 

  • Important Regulatory Update!

    F&C would like to inform customers who send us instructions by post that due to a number of regulatory changes, we will unfortunately not be able to accept instructions to act on your account from the 3 January 2018 that are not provided using the forms that are available here.

    This only applies to instructions that result in an investment being made, and therefore includes: amending a monthly contribution by direct debit, switching between investment trusts and making new investments by lump sum.

    If your account is in your sole name you can provide most instructions through our online service. You can register for our online service by calling 0345 600 3030 from 9.00am until 5.00pm, Monday to Friday and our Investor Services Team will go through the process with you.


  • Existing Investment Trust customer queries

    0345 600 3030

    0845 850 1805

    Lines open weekdays 9am - 5pm.

    F&C Management Ltd.

    PO Box 11114
    CM99 2DG
    United Kingdom

    New Investment Trust customers

    Call us on:
    0800 136 420

    Existing overseas Investment Trust queries

    +44 1268 447 407

    +44 1268 447 016

    Lines open weekdays 9am - 5pm.

    F&C Management Ltd

    Adams House
    2 Springfield Lyons Approach
    CM2 5LG

    Existing OEIC customers queries

    0330 123 3798

    0330 123 3805

    Lines open weekdays 9am - 5pm. (Calls cost 1p per minute, plus your phone company’s access charge)

    F&C Fund Management Ltd.

    PO Box 9040
    CM99 2XH

    Overseas OEIC customers queries

    +44 1268 443 902

    +44 1268 441 475

Information in this section of the Website is directed solely at persons who are located in the UK and can be categorised as retail clients. Nothing on this website is, or is intended to be, an offer, advice, or an invitation, to buy or sell any investments. Please read our full terms and conditions and the relevant Key Information Documents (“KID”) before proceeding further with any investment product referred to on this website. This website is not suitable for everyone, and if you are at all unsure whether an investment product referenced on this website will meet your individual needs, please seek advice before proceeding further with such product.



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